Front Office Operations M: 7019944355
Need Answer Sheet of this Question paper Contact us at answersheethelp@gmail.com M: 7019944355 Front Office Operations Multiple Choices: Q1. To create a professional image and to make guest comfortable about the staff members is a factor of______ a. Personal presentation b. An attentive manner c. Social skills d. Use of guest ‟ s names Q2. A small booklet which has the guest ‟ s name, room number and room rate is_______ a. Credit card b. Key card c. Bedroom book d. Room status board Q3. Clear is a sign of_______ a. Room left b. Room occupied c. Room vacant and ready d. Room vacant but not ready Q4. Which of the following is not a part of „Property Management System ‟ ? a. General ledger b. Registration c. Night audit d. Computer terminal Q5. Arrange the following as procedure for payment by credit card: i. Ask the client to sign the audit roll (retain the card) ii. Obtain the card from the client iii. Check that ...